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FAQ

HOW LONG IN ADVANCE SHOULD I BOOK MY EVENT?

 

Most of our corporate and repeat families book with us 6 – 8 weeks in advance. In order to ensure availability of the date, time, and character you are looking for, it is best to book your party as soon as possible. We recommend booking your party as soon as you are sure of the date and time of your event. *Early Bird Discounts.

 

CAN YOU TELL ME ABOUT YOUR ENTERTAINERS?

 

All of our entertainers go through rigorous training & background checks. The entertainers will also produce a valid form of CA Identification upon arrival. They are ENERGETIC, THEATRICAL, ATHLETIC, and absoluely LOVE to bring out the laughter and smiles in  children.

 

WHAT DO YOUR CHARACTERS DO?

 

Our characters are extremely animated. They pose for pictures, dance and play games with the children. Moreover, all of our characters arrive with themed music from their respective TV shows.

 

WHAT IS YOUR BOOKING PROCESS?

 

To book and secure your desired Character(s) performance date and time:

 

  • Completely fill out and submit the booking request form.

  • Once your request has been approved, the contract and policies are e-mailed to you for your review and accepted with the expressed deposit.

  • We accept Visa, MasterCard, Discover & Amex. (Please note* Deposits are transferable, but not refundable.)

  • Once the deposit clears, you will receive an e-mail confirmation that your event has been booked for that particular date & time.

  • The remaining balance is due the day of your event in CASH only to performer. No personal checks or credit cards will be accepted as final payment.

  • Once the balance is paid, your booked performance begins as scheduled.
     

HOW MUCH SHOULD I TIP THE ENTERTAINERS?

 

Gratuities are appreciated and are NOT already included in our package prices. Like most services, an appropriate gratuity ranges from 15-25% of the total package price.

 

HOW MUCH SPACE DO THE ENTERTAINERS NEED?

 

We will do our very best to work with the space provided and make sure that everyone has a good time. There is no minimum space requirement for the performance.

 

HOW FAR DO YOU TRAVEL TO THE EVENTS/VENUE?

 

Bay Area Party Characters travel to all types of venues; From private homes, catering halls, restaurants, clubs, & more within the San Francisco Bay Areas 9 counties. Including Alameda, Contra Costa, San Francisco, Solano, Marin, San Mateo, Sonoma, Napa, & Santa Clara. *Please review our policies regarding travel.

 

DO I NEED TO PROVIDE THE ENTERTAINERS WITH ANYTHING?

 

Yes! We ask the host to please provide a legal parking space near the party venue and an electrical outlet. This will ensure that your event will begin right away.

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HOW LONG DOES IT TAKE TO SETUP?

 

All of our entertainers have pre-set party sacks, so everything is organized and ready to go. On average, setup time is less than 5 minutes.

 

ARE YOUR COSTUMES AND EQUIPMENT IN GOOD CONDITION?

 

Our costumes and equipment are of the highest quality. The equipment is kept clean and regularly maintained. We own all of our own costumes; so you can be sure that our costumes are very clean and fresh, with no rips or stains.

 

DO YOU ACCOMMODATE RELIGIOUS EVENTS?

 

Yes! Please let us know what you require, and we will make sure to accommodate your request.

 

HOW EARLY OR HOW LATE CAN MY EVENT TAKE PLACE?

 

Earliest event starting time is at 9 A.M.  The latest event starting time is 9 P.M. If your event falls out of those time ranges, please call one of our party consultants at (510) 838-0009 for additional assistance.

 

 

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